Fairmont Empress Hotel | Hotel in Victoria

| 9.0 (1315 Reviews) |   Pet Friendly  21 Bathrooms  66 Guests
Inner Harbour Hotel | Fairmont Empress Hotel

Hotel in Inner Harbour, Victoria

Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbor. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.

Fairmont Empress Hotel is located in Victoria.

This 399 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Wheelchair Accessible, Security/Safety, and several others. This is a 5 star rated property and has over 1315 reviews with the average score of 9 . Coming to Victoria and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 399 Bedrooms Hotel if you want to learn more about this place in Victoria. These details are authentic, as they are provided by our partner, booking.com.

This Fairmont Empress Hotel in Victoria is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Fairmont Empress Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Restaurant
  • Bar
  • Special diet meals (on request)
  • Kids' meals
Parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
  • Parking on site
  • Parking
Activities
  • Fitness
  • Spa facilities
  • Locker rooms
  • Steam room
  • Sauna
  • Indoor pool
  • Hot tub/Jacuzzi
  • Fitness center
  • Indoor pool (year-round)
  • Spa/Wellness packages
  • Cycling
  • Spa
  • Spa lounge/Relaxation area
  • Massage
General
  • Safe
  • Elevator
  • Pet friendly
  • Smoke-free property
  • Heating
  • Facilities for disabled guests
  • Non-smoking rooms
  • Hypoallergenic room available
  • Wifi in all areas
  • Family rooms
  • Air conditioning
Guest Services
  • Fax/Photocopying
  • Car rental
  • Daily housekeeping
  • Lockers
  • Business center
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Pet bowls
  • Hair/Beauty salon
  • Vending machine (drinks)
  • Dry cleaning
  • Concierge
  • Baggage storage
  • Laundry
  • ATM on site
  • Private check-in/out
  • Currency exchange
  • Room service
  • Babysitting/Child services
  • Valet parking
  • Ironing service
  • Suit press
  • Express check-in/out
  • Pet basket
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor furniture
  • Terrace
Security/Safety
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Heated pool
  • Kids' pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 19
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and free.

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.96
Location:
9.83
Staff:
9.24
Facilities:
9
Comfort:
9.27
Cleanliness:
9.25
Kathryn
Dec 24, 2025 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Fairmont City View 2 Double
Room Type: Triple
Room Size: 22 m2
2 Full bed(s) Bed

General

Safe, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Shampoo, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

View

City view

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow
Fairmont Gold Harbor View 1 King
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed

General

Safe, Interconnecting room(s) available, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Shampoo, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Slippers, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Desk, Sitting area

View

View

Services

Executive lounge access, Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow

Exclusive services

Free newspapers and magazines in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge
Deluxe City View 2 Queen
Room Type: Quad
Room Size: 31 m2
2 Queen bed(s) Bed

General

Safe, Interconnecting room(s) available, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Shampoo, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Sofa, Desk, Sitting area

Services

Wake-up service

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

View

City view

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow
Junior Suite City View 1 King
Room Type: Suite
Room Size: 38 m2
1 King bed(s) Bed
1 Sofa bed Bed

General

Safe, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Shampoo, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Sofa, Desk, Sitting area

Services

Wake-up service

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

View

City view

Room Amenities

Non-feather pillow, Feather pillow, Sofa bed, Hypoallergenic pillow
Fairmont City View 1 Queen
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed

General

Safe, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Shampoo, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet

View

City view

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow
Deluxe City View 1 King
Room Type: Triple
Room Size: 31 m2
1 King bed(s) Bed

General

Safe, Interconnecting room(s) available, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Shampoo, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Sofa, Desk, Sitting area

Services

Wake-up service

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

View

City view

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow
Fairmont City View 1 King
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed

General

Safe, Interconnecting room(s) available, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Shampoo, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

View

City view

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow
Fairmont Harbor View 1 Queen
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed

General

Safe, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Shampoo, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Desk, Sitting area

View

View

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow
Deluxe Harbor View 1 King
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed

General

Safe, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Shampoo, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Sofa, Desk, Sitting area

View

View

Services

Wake-up service

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow
Fairmont Gold Deluxe City View 1 King
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed

General

Safe, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Shampoo, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Slippers, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Sofa, Desk, Sitting area

Services

Executive lounge access, Wake-up service

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

View

City view

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow

Exclusive services

Free newspapers and magazines in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge
Executive Suite City View 1 King
Room Type: Suite
Room Size: 38 m2
1 King bed(s) Bed

General

Safe, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Shampoo, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

View

City view

Room Amenities

Non-feather pillow, Feather pillow, Sofa bed, Hypoallergenic pillow
Signature One Bedroom Harbor View Suite 1 King, 1 Sofa Bed
Room Type: Suite
Room Size: 79 m2
1 King bed(s) Bed
1 Sofa bed Bed

General

Safe, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Shampoo, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Desk, Sitting area

View

View

Services

Wake-up service

Bedroom

Linens, Alarm clock, Childrens' cribs, Wardrobe or closet

Room Amenities

Non-feather pillow, Feather pillow, Sofa bed, Hypoallergenic pillow
Fairmont Gold City View 1 King
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed

General

Safe, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Shampoo, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Slippers, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Desk, Sitting area

Services

Executive lounge access, Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet

View

City view

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow

Exclusive services

Free newspapers and magazines in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Private check-in/out in the executive lounge
Fairmont Gold Deluxe City View 2 Queen
Room Type: Quad
Room Size: 35 m2
1 Sofa bed Bed
2 Queen bed(s) Bed

General

Safe, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Shampoo, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Slippers, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Sofa, Desk, Sitting area

Services

Executive lounge access, Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet

View

City view

Room Amenities

Non-feather pillow, Feather pillow, Sofa bed, Hypoallergenic pillow
Deluxe City View 1 Queen
Room Type: Triple
Room Size: 31 m2
1 Queen bed(s) Bed

General

Safe, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Shampoo, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Sofa, Desk, Sitting area

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet

View

City view

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow
One Bedroom Suite City View 1 King
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed
1 Sofa bed Bed

General

Safe, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Shampoo, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Sofa, Desk, Sitting area

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet

View

City view

Room Amenities

Non-feather pillow, Feather pillow, Sofa bed, Hypoallergenic pillow
Fairmont Gold Deluxe Harbor View 1 King
Room Type: Triple
Room Size: 35 m2
1 King bed(s) Bed

General

Safe, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Shampoo, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Slippers, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Sofa, Desk, Sitting area

View

View

Services

Executive lounge access, Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow
Fairmont Gold City View 1 Queen
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed

General

Safe, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Shampoo, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Slippers, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Desk, Sitting area

Services

Executive lounge access, Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet

View

City view

Room Amenities

Feather pillow, Non-feather pillow, Hypoallergenic pillow
Fairmont Gold One Bedroom Suite City View 1 King
Room Type: Suite
Room Size: 39 m2
1 King bed(s) Bed

General

Safe, Trash cans, Heating, Iron, Key card access, Carpeted, Hypoallergenic, Air conditioning

Media & Technology

Pay-per-view channels, Radio, TV, Telephone, Cable channels, Flat-screen TV

Bathroom

Bathtub or shower, Hairdryer, Towels, Shampoo, Toilet paper, Bathrobe, Conditioner, Private bathroom, Free toiletries, Slippers, Body soap, Toilet

Kitchen

Electric kettle, Wine glasses, Coffee machine, Refrigerator

Living Area

Sofa, Desk, Sitting area

Services

Executive lounge access, Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet

View

City view

Room Amenities

Non-feather pillow, Feather pillow, Sofa bed, Hypoallergenic pillow
Deluxe Room with One Queen Bed and Harbor View
Room Type: Triple
Room Size: 32 m2
1 Queen bed(s) Bed

Kitchen

Coffee machine, Refrigerator

General

Key card access
One Bedroom King Suite with Harbor View
Room Type: Suite
Room Size: 51 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Kitchen

Coffee machine, Refrigerator

General

Key card access
Executive Suite with Two Queen Beds and City View
Room Type: Suite
Room Size: 54 m2
2 Full bed(s) Bed
1 Sofa bed Bed

Kitchen

Coffee machine, Refrigerator

General

Key card access
Check Hotel Availability
Nightly rates from:
USD538
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