Is this West Edmonton hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at West Edmonton hotel?

Check-in time for West Edmonton hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the West Edmonton hotel have a swimming pool?

Yes, this West Edmonton hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West Edmonton hotel?

Best-rates for the West Edmonton hotel starts from $131 per night with includes Breakfast, Internet, Balcony/Terrace, Business Services, Wellness Facilities, Fireplace/Heating, Pool, Guest Services, Child Friendly, Hot Tub, Laundry, Air Conditioner, Private Pool, Security/Safety, Sports/Activities, EV Charge Station, Entertainment, Parking, TV, Wheelchair Accessible, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is West Edmonton hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West Edmonton hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Edmonton hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West Edmonton hotel?

Based on the information reported by the owner or manager, the West Edmonton hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West Edmonton hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the West Edmonton hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express & Suites - West Edmonton-Mall Area by IHG | Hotel in Edmonton

| 8.6 (874 Reviews) | 8 Bathrooms 28 Guests

West Edmonton Hotel | Holiday Inn Express & Suites - West Edmonton-Mall Area by IHG

Hotel in West Edmonton, Edmonton

Featuring underground heated parking, Holiday Inn Express & Suites - West Edmonton-Mall Area is only 1.3 mi from West Edmonton Mall. The property features a hot tub and fitness center. Each room at this hotel is air conditioned and features a flat-screen TV. You will find a coffee machine in the room. Rooms have a private bathroom. For your comfort, you will find free toiletries and a hairdryer. You will find a 24-hour front desk at the property. Fort Edmonton Park is 3.7 mi from Holidex West Edmonton Mall Area, while Valley Zoo is 4.3 mi away. The nearest airport is Edmonton International Airport, 16 mi from the property.

Holiday Inn Express & Suites - West Edmonton-Mall Area by IHG is located in Edmonton.

This 139 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Air Conditioner, Private Pool, and several others. This is a 3 star rated property and has over 874 reviews with the average score of 8.6 . Coming to Edmonton and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 139 Bedrooms Hotel if you want to learn more about this place in Edmonton. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Express & Suites - West Edmonton-Mall Area by IHG in Edmonton is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Express & Suites - West Edmonton-Mall Area by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Fruit

Parking

Electric vehicle charging station

Parking on site

Parking

Parking garage

Private Parking

Free parking

Accessible parking

Activities

Indoor pool (year-round)

Indoor pool

Game room

Fitness

Hot tub/Jacuzzi

Fitness center

General

Facilities for disabled guests

Elevator

Smoke-free property

Non-smoking rooms

Air conditioning

Soundproof rooms

Safe

Heating

Convenience store on site

Guest Services

ATM on site

Vending machine (snacks)

Express check-in/out

Daily housekeeping

Fax/Photocopying

Private check-in/out

Laundry

Shared lounge/TV area

24-hour front desk

Business center

Baggage storage

Meeting/Banquet facilities

Vending machine (drinks)

Dry cleaning

Invoice provided

Internet

Free Wifi

Internet

Wifi

Outdoors

Outdoor furniture

Picnic area

Security/Safety

Key card access

Key access

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Security alarm

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Physical distancing in dining areas

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

First aid kits available

Face masks for guests available

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Contactless check-in/out

Spa

Swimming pool

Heated pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Special conditions

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.58

Location:

8.81

Staff:

8.96

Facilities:

8.81

Comfort:

8.95

Cleanliness:

8.94

Phyllis

Aug 30, 2025 07:00:00 AM

Review Score: 8

Canada

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Specialty Room Room Type: Double Room Size: 30 m² 1 King bed(s) Bed 2 Queen bed(s) Bed	Bathroom Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Guest bathroom, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels General Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Laptop safe, Heating, Safe, Fan, Smoke Alarm, Soundproof Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels Kitchen Microwave, Coffee machine, Refrigerator Living Area Desk View View Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Adapted bath, Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed, Adapter, Non-feather pillow, Clothes rack Pool and Spa Shallow end, Heated pool, Pool towels Physical distancing Single-room AC for guest accommodation
Superior King Room Room Type: Double Room Size: 37 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Guest bathroom, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels General Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Laptop safe, Heating, Safe, Fan, Smoke Alarm, Soundproof Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Microwave, Coffee machine, Refrigerator Living Area Desk View View Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Adapted bath, Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed, Adapter, Non-feather pillow, Clothes rack Pool and Spa Shallow end, Heated pool, Pool towels Physical distancing Single-room AC for guest accommodation
Suite with Two Beds - Non-Smoking Room Type: Suite Room Size: 37 m² 2 Queen bed(s) Bed	Bathroom Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Guest bathroom, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels General Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Laptop safe, Heating, Safe, Fan, Smoke Alarm, Soundproof Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels Kitchen Microwave, Coffee machine, Refrigerator Living Area Sitting area, Sofa, Desk View View Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Adapted bath, Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Sofa bed, Adapter, Clothes rack Pool and Spa Shallow end, Heated pool, Pool towels Physical distancing Single-room AC for guest accommodation
King Suite with Jetted Tub Room Type: Suite Room Size: 37 m² 1 King bed(s) Bed	Bathroom Free toiletries, Walk-in shower, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Guest bathroom, Toilet paper, Body soap, Shampoo, Hairdryer, Towels, Conditioner, Toilet, Spa tub General Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Laptop safe, Heating, Safe, Fan, Smoke Alarm, Soundproof Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels Kitchen Microwave, Coffee machine, Refrigerator Living Area Desk View View Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Adapted bath, Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed, Adapter, Non-feather pillow, Clothes rack Pool and Spa Shallow end, Heated pool, Pool towels Physical distancing Single-room AC for guest accommodation
Suite - Disability Access Roll in Shower/Non-Smoking Room Type: Suite Room Size: 37 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Guest bathroom, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels General Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Laptop safe, Heating, Safe, Fan, Smoke Alarm, Soundproof Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Microwave, Coffee machine, Refrigerator Living Area Sitting area, Sofa, Desk View View Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator, Toilet with grab rails, Upper floors accessible by stairs only, Entire unit wheelchair accessible, Raised toilet, Shower chair, Roll-in shower, Adapted bath Room Amenities Non-feather pillow, Socket near the bed, Sofa bed, Adapter, Clothes rack Pool and Spa Shallow end, Heated pool, Pool towels Physical distancing Single-room AC for guest accommodation
Standard Room Room Type: Double Room Size: 30 m² 2 Queen bed(s) Bed 1 King bed(s) Bed	Bathroom Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Guest bathroom, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels General Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Laptop safe, Heating, Safe, Fan, Smoke Alarm, Soundproof Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels Kitchen Microwave, Coffee machine, Refrigerator Living Area Desk View View Services Wake-up service Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Adapted bath, Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed, Adapter, Non-feather pillow, Clothes rack Pool and Spa Shallow end, Heated pool, Pool towels Physical distancing Single-room AC for guest accommodation
Standard Queen Room with Two Queen Beds Room Type: Double Room Size: 30 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Guest bathroom, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels General Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Laptop safe, Heating, Safe, Fan, Smoke Alarm, Soundproof Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Microwave, Coffee machine, Refrigerator Living Area Desk View View Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Adapted bath, Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed, Adapter, Non-feather pillow, Clothes rack Pool and Spa Shallow end, Heated pool, Pool towels Physical distancing Single-room AC for guest accommodation
King Suite Room Type: Suite Room Size: 37 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Guest bathroom, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels General Carpeted, Trash cans, Key card access, Key access, Iron, Air conditioning, Laptop safe, Heating, Safe, Fan, Smoke Alarm, Soundproof Media & Technology Telephone, Radio, Cable channels, TV, Flat-screen TV, Satellite channels Services Wake-up service, Wake-up service/Alarm clock Kitchen Microwave, Coffee machine, Refrigerator Living Area Sitting area, Sofa, Desk View View Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Adapted bath, Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Socket near the bed, Sofa bed, Adapter, Clothes rack Pool and Spa Shallow end, Heated pool, Pool towels Physical distancing Single-room AC for guest accommodation

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Holiday Inn Express & Suites - West Edmonton-Mall Area by IHG | Hotel in Edmonton

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Hotel in West Edmonton, Edmonton

Amenities

Facility Overview

Policies

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Photos of Holiday Inn Express & Suites - West Edmonton-Mall Area by IHG in West Edmonton