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Hotel Gyokusen | Hotel in Matsue

| 8.4 (182 Reviews) |  11 Bathrooms  53 Guests
Matsue Hotel | Hotel Gyokusen

Hotel in Matsue

Comfortable Accommodations

Hotel Gyokusen in Matsue offers family rooms with private bathrooms, air-conditioning, and modern amenities. Each room includes a bath, work desk, and free toiletries.

Relaxing Facilities

Guests can enjoy a hot spring bath, sauna, open-air bath, and garden. Free WiFi is available throughout the property.

Dining Experience

The ryokan provides dinner and breakfast, highly praised by guests. Special diet menus are available, and evening entertainment enhances the stay.

Convenient Location

Located 12 mi from Izumo Airport, the property is located in a hot spring area. Free on-site private parking and a elevator ensure easy access.

Hotel Gyokusen is located in Matsue.

This 66 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Entertainment, Hot Tub, and several others. This is a 3 star rated property and has over 182 reviews with the average score of 8.4 . Coming to Matsue and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 66 Bedrooms Hotel if you want to learn more about this place in Matsue. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Gyokusen in Matsue is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Gyokusen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
View
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Guest Services
Entertainment
Child Friendly
Heating
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Fruit
  • Kids' meals
  • Wine/Champagne
Parking
  • Parking
  • Private Parking
  • Free parking
  • Electric vehicle charging station
  • Parking on site
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Hot spring bath
  • Back massage
  • Sauna
  • Open-air bath
  • Massage chair
  • Game room
  • Massage
  • Public Bath
  • Full-body massage
  • Live music/Performance
  • Foot massage
  • Karaoke
  • Evening entertainment
Entertainment
  • Board games/Puzzles
General
  • Facilities for disabled guests
  • Air conditioning
  • Elevator
  • Non-smoking rooms
  • Heating
  • Designated smoking area
  • Family rooms
Guest Services
  • Room service
  • Fax/Photocopying
  • 24-hour front desk
  • Shuttle service
  • Shuttle service (free)
  • Daily housekeeping
  • Valet parking
  • Shared lounge/TV area
  • Suit press
  • Baggage storage
  • Meeting/Banquet facilities
  • Vending machine (drinks)
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Garden
Security/Safety
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Access to healthcare professionals
  • First aid kits available
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please note that buffet will not be served until further notice. the property will serve a set breakfast meal alternatively, guests who will be staying with children are kindly asked to inform the property the number of children and their ages at the time of booking. additional fees will apply.guests must check in by 19:30 to eat dinner at this property. guests checking in after this time may not be served dinner, and no refund will be given, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

License number: 指令松健第101号の3

Reviews

Value for money:
8.22
Location:
8.18
Staff:
8.78
Facilities:
8.53
Comfort:
8.71
Cleanliness:
8.65
Yoshie
Aug 23, 2026 07:00:00 AM
Review Score:   8
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Onsen hot springs was really nice. Free drinks at lounge in the afternoon was great.
Negative: Parking area was so crowded.
Summary: We might come back here again.
See All Reviews

Room Arrangement

Room Info Facilities
Western-Style Single Room
Room Type: Single
Room Size: 18 m2
1 Twin bed(s) Bed

Bathroom

Conditioner, Toilet paper, Bath, Slippers, Shampoo, Body soap, Hairdryer, Towels, Toilet, Free toiletries, Toothbrush, Private bathroom, Towels/sheets (extra fee), Shower

General

Smoke alarm, Air conditioning, Heating, Trash cans, Hypoallergenic, Safety deposit box, Key access

Media & Technology

Flat-screen TV, TV, Telephone, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Linens, Dressing room, Wardrobe or closet, Alarm clock

Kitchen

Cleaning products, Electric kettle

Accessibility

Upper floors accessible by elevator

Room amenities

Yukata, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Western-Style Deluxe Twin Room
Room Type: Twin
Room Size: 29 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
Western-Style Deluxe Twin Room

Bathroom

Conditioner, Toilet paper, Bath, Slippers, Shampoo, Body soap, Hairdryer, Towels, Toilet, Free toiletries, Toothbrush, Private bathroom, Towels/sheets (extra fee), Shower

General

Smoke alarm, Air conditioning, Heating, Trash cans, Hypoallergenic, Safety deposit box, Key access

Media & Technology

Flat-screen TV, TV, Telephone, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Desk

Bedroom

Linens, Dressing room, Wardrobe or closet, Alarm clock

Kitchen

Cleaning products, Electric kettle

Accessibility

Upper floors accessible by elevator

Room amenities

Yukata, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Western-Style Twin Room (No View)
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
Western-Style Twin Room (No View)

Bathroom

Conditioner, Toilet paper, Bath, Slippers, Shampoo, Body soap, Hairdryer, Towels, Toilet, Free toiletries, Toothbrush, Private bathroom, Towels/sheets (extra fee), Shower

General

Smoke alarm, Air conditioning, Heating, Trash cans, Hypoallergenic, Safety deposit box, Key access

Media & Technology

Flat-screen TV, TV, Telephone, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Linens, Dressing room, Wardrobe or closet, Alarm clock

Kitchen

Cleaning products, Electric kettle

Accessibility

Upper floors accessible by elevator

Room amenities

Yukata, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Japanese-Western style room 20 Tatami (Mountain View)
Room Type: Family
Room Size: 60 m2
8 Futon bed(s) Bed
Japanese-Western style room 20 Tatami (Mountain View)

Bathroom

Conditioner, Toilet paper, Bath, Slippers, Shampoo, Body soap, Hairdryer, Towels, Toilet, Free toiletries, Toothbrush, Private bathroom, Towels/sheets (extra fee), Shower

General

Smoke alarm, Air conditioning, Heating, Trash cans, Hypoallergenic, Safety deposit box, Key access

Media & Technology

Flat-screen TV, TV, Telephone, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Cleaning products, Electric kettle

Living Area

Sofa, Desk

Bedroom

Linens, Dressing room, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Room amenities

Tatami (traditional Japanese flooring), Yukata, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Japanese-Style Room 20 Tatami (Garden View)
Room Type: Family
Room Size: 60 m2
8 Futon bed(s) Bed
Japanese-Style Room 20 Tatami (Garden View)

Bathroom

Conditioner, Toilet paper, Bath, Slippers, Shampoo, Body soap, Hairdryer, Towels, Toilet, Free toiletries, Toothbrush, Private bathroom, Towels/sheets (extra fee), Shower

General

Smoke alarm, Air conditioning, Heating, Trash cans, Hypoallergenic, Safety deposit box, Key access

Media & Technology

Flat-screen TV, TV, Telephone, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Cleaning products, Electric kettle

Living Area

Sofa, Desk

Bedroom

Linens, Dressing room, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Room amenities

Tatami (traditional Japanese flooring), Yukata, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Special Room 701 (Yakumo) - 12.5 Tatami + 8 Tatami + Living Room
Room Type: Family
Room Size: 80 m2
6 Futon bed(s) Bed
Special Room 701 (Yakumo) - 12.5 Tatami + 8 Tatami + Living Room

Bathroom

Conditioner, Toilet paper, Bath, Slippers, Shampoo, Body soap, Hairdryer, Towels, Toilet, Free toiletries, Toothbrush, Private bathroom, Towels/sheets (extra fee), Shower

General

Smoke alarm, Air conditioning, Heating, Trash cans, Hypoallergenic, Safety deposit box, Key access

Media & Technology

Flat-screen TV, TV, Telephone, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Cleaning products, Electric kettle

Living Area

Sofa, Desk

Bedroom

Linens, Dressing room, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Room amenities

Tatami (traditional Japanese flooring), Yukata, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Special Room 751 (Magatama) - 12.5 Tatami + 7.5 Tatami + Western Style Bed + Living Room
Room Type: Family
Room Size: 80 m2
2 Twin bed(s) Bed
6 Futon bed(s) Bed
Special Room 751 (Magatama) - 12.5 Tatami + 7.5 Tatami + Western Style Bed + Living Room

Bathroom

Conditioner, Toilet paper, Bath, Slippers, Shampoo, Body soap, Hairdryer, Towels, Toilet, Free toiletries, Toothbrush, Private bathroom, Towels/sheets (extra fee), Shower

General

Smoke alarm, Air conditioning, Heating, Trash cans, Hypoallergenic, Safety deposit box, Key access

Media & Technology

Flat-screen TV, TV, Telephone, Mobile hotspot device

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Cleaning products, Electric kettle

Living Area

Sofa, Desk

Bedroom

Linens, Dressing room, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by elevator

Room amenities

Tatami (traditional Japanese flooring), Yukata, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Superior Twin Room
Room Type: Twin
2 Full bed(s) Bed
2 Futon bed(s) Bed
Superior Twin Room

Bathroom

Private bathroom
Superior Twin Room with Garden View
Room Type: Twin
2 Full bed(s) Bed
2 Futon bed(s) Bed
Superior Twin Room with Garden View

Bathroom

Private bathroom
Double Room with Garden View
Room Type: Double
2 Full bed(s) Bed
2 Futon bed(s) Bed

Bathroom

Private bathroom
Deluxe Double or Twin Room
Room Type: Twin/Double
2 Full bed(s) Bed
2 Futon bed(s) Bed

Bathroom

Private bathroom

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hotel Gyokusen starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Hotel Gyokusen does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Gyokusen starts from $383 per night with includes Restaurant, Guest Services, Wellness Facilities, Entertainment, Hot Tub, Internet, Wheelchair Accessible, Transportation/Shuttle, EV Charge Station, Child Friendly, Heating, Laundry, Air Conditioner, Parking, Designated Smoking Area, View, Security/Safety, Business Services, TV, Accessibility, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Gyokusen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Gyokusen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.