Is this Southbank Hotel Jacksonville Riverwalk pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Southbank Hotel Jacksonville Riverwalk?

Check-in time for Southbank Hotel Jacksonville Riverwalk starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Southbank Hotel Jacksonville Riverwalk have a swimming pool?

Yes, this Southbank Hotel Jacksonville Riverwalk has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Southbank Hotel Jacksonville Riverwalk?

Best-rates for the Southbank Hotel Jacksonville Riverwalk starts from $125 per night with includes Pool, Business Services, Internet, Air Conditioner, Balcony/Terrace, Wellness Facilities, Fireplace/Heating, Entertainment, Child Friendly, Laundry, Parking, View, Ocean View, Accessibility, Transportation/Shuttle, Security/Safety, Restaurant, Pet Friendly, Wheelchair Accessible, Oceanfront, Sports/Activities, Bar, Guest Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Southbank Hotel Jacksonville Riverwalk a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Southbank Hotel Jacksonville Riverwalk wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Southbank Hotel Jacksonville Riverwalk is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Southbank Hotel Jacksonville Riverwalk?

Based on the information reported by the owner or manager, the Southbank Hotel Jacksonville Riverwalk indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Southbank Hotel Jacksonville Riverwalk?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Southbank Hotel Jacksonville Riverwalk | Hotel in Jacksonville

| 7.7 (1134 Reviews) | Pet Friendly 6 Bathrooms 24 Guests

Southbank Hotel | Southbank Hotel Jacksonville Riverwalk

Hotel in Southbank, Jacksonville

Located in Central Jacksonville, this waterfront hotel overlooks the St. Johns River. Lexington Hotel and Conference Center features an outdoor pool with a sundeck and the on-site Currents Lounge. Southbank Hotel Jacksonville Riverwalk guestrooms are furnished with a large work desk, a 42-inch flat-screen TV, and a Keurig coffee machine. Some rooms have a balcony with a river view. Southbank Hotel Jacksonville Riverwalk provides a car rental desk. Free access to a fitness center and a 24-hour business center is provided. A guest laundry is on site. Casual American dining can be found at the on-site Pier 1515 restaurant and is open for breakfast, lunch, and dinner. Currents Lounge provides a full drink menu. This hotel is located in the San Marco entertainment district near upscale dining and shopping. The Museum of Science and History is 10 minutes' walk from the hotel, and the Jacksonville Jaguars Stadium is 10 minutes' away by car.

Southbank Hotel Jacksonville Riverwalk is located in Jacksonville.

This 315 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Parking, View, and several others. This is a 3 star rated property and has over 1134 reviews with the average score of 7.7 . Coming to Jacksonville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 315 Bedrooms Hotel if you want to learn more about this place in Jacksonville. These details are authentic, as they are provided by our partner, booking.com.

This Southbank Hotel Jacksonville Riverwalk in Jacksonville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Southbank Hotel Jacksonville Riverwalk”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Fruit

Wine/Champagne

Restaurant

Special diet meals (on request)

Breakfast in the room

Kids' meals

Parking

Parking on site

Accessible parking

Parking

Private Parking

Activities

Happy hour

Golf course (within 2 miles)

Fitness center

Pool table

Game room

General

Air conditioning

Elevator

Pet friendly

Non-smoking rooms

Smoke-free property

Wifi in all areas

Facilities for disabled guests

Safe

Heating

Guest Services

Baggage storage

Express check-in/out

Daily housekeeping

Car rental

Business center

Vending machine (snacks)

Room service

ATM on site

Laundry

Vending machine (drinks)

Concierge

Tour desk

Meeting/Banquet facilities

Fax/Photocopying

24-hour front desk

Valet parking

Dry cleaning

Internet

Internet

Wifi

Free Wifi

Outdoors

Sun deck

Outdoor pool

Outdoor furniture

Terrace

Garden

Security/Safety

Smoke alarms

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Food can be delivered to guest accommodation

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Cashless payment available

Spa

Swimming pool

Beach umbrellas

Fenced pool

Shallow end

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are allowed upon request and charges may apply.

Guests must be 21 years of age or older in order to check in without a parent or official guardian, a usd 100 incidentals deposit is due at check-in for rooms. a usd 250 incidentals deposit is due at check-in for suites. the unused balance will be refunded at check-out, valet parking is available for usd 15 per day.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.67

Location:

8.65

Staff:

8.55

Facilities:

8.06

Comfort:

8.44

Cleanliness:

8.32

Joanne

Dec 14, 2025 08:00:00 AM

Review Score: 8

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Room was comfortable and beds were nice.

Negative: could be updated

See All Reviews

Room Arrangement

Room Info	Facilities
Guest room, 1 King, Street view Room Type: Double Room Size: 37 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub or shower, Hairdryer, Shampoo, Free toiletries, Body soap, Towels, Shower, Toilet, Private bathroom, Toilet paper General Air conditioning, Key card access, Carbon monoxide detector, Trash cans, Key access, Smoke Alarm, Safe, Iron Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Refrigerator Living Area Desk View Quiet street view, View Bedroom Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed
Standard Queen Room Room Type: Double Room Size: 37 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub or shower, Hairdryer, Shampoo, Free toiletries, Body soap, Towels, Shower, Toilet, Private bathroom, Toilet paper General Air conditioning, Key card access, Carbon monoxide detector, Trash cans, Key access, Safe, Heating, Smoke Alarm, Iron Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Refrigerator Living Area Desk Bedroom Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed
King Room with Pool View Room Type: Double Room Size: 37 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub or shower, Hairdryer, Shampoo, Free toiletries, Body soap, Towels, Shower, Toilet, Private bathroom, Toilet paper General Air conditioning, Key card access, Carbon monoxide detector, Trash cans, Key access, Safe, Heating, Smoke Alarm, Iron Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Refrigerator Living Area Desk Bedroom Alarm clock, Wardrobe or closet, Linens View Pool view Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed
Queen Room with Pool View Room Type: Double Room Size: 37 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub or shower, Hairdryer, Shampoo, Free toiletries, Body soap, Towels, Shower, Toilet, Toilet paper General Air conditioning, Key card access, Carbon monoxide detector, Trash cans, Key access, Safe, Heating, Smoke Alarm, Iron Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Refrigerator Living Area Desk View Pool view, View Bedroom Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor Room Amenities Socket near the bed
Guest room, 1 King, St. Johns River , Partial river view Room Type: Double Room Size: 37 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub or shower, Hairdryer, Shampoo, Free toiletries, Bathtub, Body soap, Towels, Shower, Toilet, Private bathroom, Toilet paper General Air conditioning, Key card access, Carbon monoxide detector, Trash cans, Key access, Safe, Heating, Smoke Alarm, Iron Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Refrigerator View River view, View Bedroom Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed
Guest room, St. Johns River view, Partial river view Room Type: Double Room Size: 37 m² 2 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub or shower, Hairdryer, Shampoo, Free toiletries, Body soap, Towels, Shower, Toilet, Private bathroom, Toilet paper General Air conditioning, Key card access, Carbon monoxide detector, Trash cans, Key access, Safe, Heating, Smoke Alarm, Iron Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Refrigerator Living Area Desk View River view, View Bedroom Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed
1 Bedroom Junior Suite, 1 King, Partial water view Room Type: Double Room Size: 74 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathtub or shower, Hairdryer, Shampoo, Free toiletries, Body soap, Towels, Shower, Toilet, Private bathroom, Toilet paper General Air conditioning, Key card access, Carbon monoxide detector, Trash cans, Key access, Safe, Heating, Smoke Alarm, Iron Media & Technology TV, Telephone, Flat-screen TV, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Kitchen Coffee machine, Refrigerator Living Area Desk, Sitting area View River view, View Bedroom Alarm clock, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Socket near the bed
Guest room, Partial river view Room Type: Double Room Size: 37 m² 2 Queen bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Hairdryer, Shampoo, Free toiletries, Body soap, Towels, Shower, Toilet paper Media & Technology TV, Telephone General Air conditioning, Trash cans Living Area Desk View River view, View Bedroom Alarm clock, Linens Kitchen Coffee machine