SureStay Plus Hotel by Best Western Brandywine Valley | Hotel in Wilmington
Hotel
6.2
(1028 Reviews) |
1 Bathroom
Available rates:
Hotel in Wilmington
Pet-friendly hotel with free parking connected to a shopping center in Wilmington Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, conference space, and a children's pool. Housekeeping is available on request. SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
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Amenities
Air Conditioner
Parking
Pool
TV
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3 pm; check-in end time: anytime early check-in fee: usd 50.00 early check-in subject to availability minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before 11:00 am express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for usd 10.0 per day. cribs (infant beds) are available for usd 5.0 per day.
Payment Policy
Pet fee: usd 15 per pet, per night service animals are exempt from fees early check-in fee: usd 50.00 (subject to availability) late check-out is available for a fee (subject to availability) crib (infant bed) fee: usd 5.0 per day rollaway bed fee: usd 10.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 80 lbs per pet) pets allowed for an extra charge of usd 15 per pet, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses a grey water recycling system
Reviews
Alfie
Sep 9, 2025 12:40:24 AM
Review Score:
4
Summary: Hotel was all round pretty dingy, small cockroaches roaming around the bathroom area, dirty towels left for us including hair, and the pool area was less than desirable. Was supposed to stay for 2 nights but moved hotel after one night. Only seemed to have one staff member on that knew what they were doing, when speaking to one woman at the desk was told I needed to come back in half an hour when someone who could “actually help” would be there. Would not recommend
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Reviews
Alfie
Sep 9, 2025 12:40:24 AM
Review Score:
4
Summary: Hotel was all round pretty dingy, small cockroaches roaming around the bathroom area, dirty towels left for us including hair, and the pool area was less than desirable. Was supposed to stay for 2 nights but moved hotel after one night. Only seemed to have one staff member on that knew what they were doing, when speaking to one woman at the desk was told I needed to come back in half an hour when someone who could “actually help” would be there. Would not recommend
Jeffrey
Aug 31, 2025 08:57:49 AM
Review Score:
4
Summary: the walls are dated, the closet housing the refrigerator and microwave was about to fall apart, breakfast was awful. The ac unit barely worked. The parking area had vagrants hanging out on the property.
John
Aug 26, 2025 12:27:03 AM
Review Score:
6
Summary: great breakfast definitely good spot for quick stay
ABU SHAHID
Aug 18, 2025 10:27:42 AM
Review Score:
4
Summary: Stinky, dirty and uncomfortable experience!
Dean
Aug 1, 2025 08:52:53 PM
Review Score:
10
Summary: When I checked in at 2 PM, the front desk lady was very nice friendly and efficient. Although when I checked out and I wanted to make sure they knew of the things in my room that needed repair fixing or maintenance a different woman from when I checked in was very author Tory power hungry, and didn’t listen to a word I said instead she discipline me treating me like a child telling me that I needed to tell the front desk as soon as a problem occurred. When I tried to explain to her that it wasn’t a major concern she was still very stern and strict, making sure that she was the one in charge and not me. She made me very upset and I just ended up leaving because there was no debating her rules and regulations Customer Service has gone downhill where the customer is never right and you have to put up with unsatisfactory Customer Service.
Jul 31, 2025 08:18:49 AM
Review Score:
6
Summary: 1St room had dirty sheets. They upgraded me and were very apologetic and the next room was fine. The staff were friendly and very welcoming. The pool was great.
Luis
Jul 28, 2025 12:11:06 AM
Review Score:
6
Summary: The room was ok, except for the couple of roaches we saw in the morning.
Mack
Jul 14, 2025 07:00:07 AM
Review Score:
8
Summary: The stay was comfortable. Not too many complaints. Parking can be tricky if hotel is full and you leave, and if you stay pool-side there will be some noise after hours... but overall not too bad. Would have been better if room had carpet floors.
Dawn
Jul 2, 2025 09:46:52 AM
Review Score:
10
Summary: I rented a room just to be able to go swimming and relax, but unfortunately it was a thunderstorm so I couldn’t go swimming so I ended up checking out and going home but the place was nice. It wasn’t their fault. The weather was horrible.
Salimah
Jul 1, 2025 11:50:42 PM
Review Score:
6
Summary: I did not like the fact that you couldn't even smoke on the property.